Privacy Policy

The following is for guidance only and does not affect the Terms and Conditions.

PostBag Smiles is committed to protecting your privacy. We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes only. We are committed to keeping your confidential information exactly that - confidential.

Please read on for more details about our privacy policy.

What information do we collect?

When you register with PostBag Smiles we will collect your e-mail address. We may also keep a record of which products and services you are interested in. We also monitor traffic patterns and site use.

When you order, we need to know your name, e-mail address, postal address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries.

We also request your telephone number, which allows us to contact you urgently if there is a problem with your order. We will communicate with you by e-mail, telephone or letter.

When you enter a competition or prize draw, we may ask for your name, address, and e-mail address so that we can administer the contest and notify winners. We may also ask for further information for our marketing records.

How do we use the information?

At PostBag Smiles the information we collect about you is to make sure that the information or offers that we send you are relevant to you - we don't want to waste your time by sending you information or offers which you will not find interesting.

We may use the information we collect to occasionally notify you about important functionality changes to our web site, new Post Bag Smiles services, special offers and important occasions coming up.

If you do not want to receive such information/offers, please uncheck the box in the registration section when you register. If you don't uncheck the box but decide later that you don't want to receive any more information just visit the website and go to “services” – “join mailing list” to remove yourself.

 We will not sell, rent, share, trade or give away without your permission any information we hold about you.

Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected

Your consent

By using our Site, you consent to the collection, processing and use of this information by Post Bag Smiles.